There's a consistent red light on my scale.
Edited
Some units have a bug where the lights would turn on permanently, draining the scale's battery quickly. This can be solved easily.
Just press the "reset" button on your scale once, then wait until all the lights are off. Afterward, charge the scale for a few hours and then try reconnecting.
If this doesn't work, please contact support@bottomless.com and we'll try to help you troubleshoot.